Shipping policy

Shipping Policy

At UseFuel, we strive to ensure that your orders are processed and delivered in a timely manner.

1. Order Processing

  • All orders are processed within 1–2 business days after successful order placement and payment confirmation.
  • Orders are generally not processed, shipped, or delivered on Sundays or public holidays.
  • During festive seasons, promotional sales, or periods of high order volume, processing times may be slightly extended. We will make every effort to dispatch your order as quickly as possible.

2. Shipping & Delivery

Once dispatched, orders are typically delivered within 3–7 business days, depending on the delivery location and courier service availability.

Delivery timelines are estimates and should not be considered guaranteed delivery dates.

Delivery delays may occur due to factors beyond our control, including but not limited to:

  • Adverse weather conditions
  • Courier or logistics delays
  • Public holidays
  • Festive season demand
  • Natural disasters or other unforeseen circumstances

3. Order Tracking

Once your order has been dispatched, a tracking number and shipment details will be shared via email, SMS, or WhatsApp using the contact information provided during checkout.

Customers can use the tracking information to monitor the status of their shipment in real time.

4. Shipping Charges

Any applicable shipping charges will be displayed at checkout before payment is completed.

Promotional offers providing free shipping, if any, will be subject to the terms and conditions of the respective offer.

5. Shipping Support

For any shipping-related questions or concerns, please contact us:

Email: support.usefuel@gmail.com
Phone/WhatsApp: +91 8777498590

Business Address:
11/D, Panchannagram
P.O. – V.I.P Nagar
Kolkata – 700100
West Bengal, India

Website: usefuel.in

We appreciate your patience and understanding and are committed to delivering your order as efficiently as possible.